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Privacy Policy
vinalmente.it
Last updated: December 23, 2024

This Privacy Policy describes how we collect, use, process and protect the personal data of users of our e-commerce site vinalmente.it (hereinafter “we”, “our” or “the site”), in accordance with the provisions of Regulation (EU) 2016/679 (General Data Protection Regulation - GDPR) and applicable Italian legislation, including the Privacy Code (Legislative Decree 196/2003), as amended by Legislative Decree 101/2018.

1. Data Controller

The Data Controller is Anfors Italia S.r.l. with registered office in Via Mantovana 90/F, VAT number 05042400233, email: info@vinalmente.it, PEC: anforsitaliasrl@legalmail.it , telephone: +39 3762661968.

2. Types of data collected

We collect different categories of personal data, including:

  • Identification data: name, surname, company name, VAT number (for B2B), shipping and billing address, email address, telephone number.
  • Payment data: information relating to payment methods (for example, credit cards, bank transfer, etc.), which we process through secure payment providers and only and exclusively for the purposes of processing purchases.
  • Browsing data: IP addresses, browser used, pages visited, access times, information on interaction with the site (cookies).
  • Purchase data: purchase history, product preferences, orders placed, returns and refunds.

3. Purpose of processing

Personal data is collected and processed for the following purposes:

  • Execution of the sales contract: to manage the purchase of products, processing payments, shipping and invoicing.
  • Fulfillment of legal obligations: to comply with tax, accounting and legal obligations.
  • Management of customer relations: to respond to requests for support, manage returns and complaints, send communications relating to the status of the order.
  • Marketing and promotions: sending newsletters, promotional offers, and communications relating to new products (subject to obtaining consent).
  • Analysis and improvement of the service: to analyze the use of the site and improve the user experience (through the use of cookies and other technologies).

4. Legal basis of processing

The processing of personal data is based on the following legal bases:

  • Execution of a contract: for the management of orders and payments.
  • Fulfillment of legal obligations: for the issuing of invoices, tax obligations, etc.
  • Consent of the interested party: for sending promotional and marketing communications.
  • Legitimate interest: for the analysis and improvement of the website, management of requests for assistance, protection against fraud and abuse.

5. Recipients of personal data

Personal data may be shared with the following parties:

  • Payment service providers: for processing payments (e.g. PayPal, Stripe, MultiSafePay etc.).
  • Couriers and shipping agents: for managing the shipment of orders.
  • Providers of hosting and site maintenance services.
  • Legal, tax and accounting professionals and consultants: to comply with legal obligations.

The data will not be transferred to third parties for marketing purposes or other unforeseen purposes without the user's consent.

6. Data retention

Personal data will be retained for the time strictly necessary to fulfill the purposes for which they were collected, unless otherwise indicated by legal obligations or other provisions of law (for example, for tax purposes, the data will be retained for at least 10 years).

7. Rights of the interested party

As an interested party, you have the right to:

  • Access your personal data and obtain a copy of them.
  • Rectify inaccurate or incomplete data.
  • Erase your personal data, when they are no longer necessary for the purposes for which they were collected or in the event of withdrawal of consent.
  • Restrict the processing of your data in certain circumstances.
  • Object to the processing of your data for direct marketing purposes.
  • Portability of your data, i.e. receive the personal data you have provided us in a structured, commonly used and machine-readable format.

To exercise your rights, you can send a request to our Data Controller at the contacts indicated above.

8. Data Security

We take technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure or destruction. However, we remind you that no data transmission over the Internet can be guaranteed to be completely secure.

9. Cookies and similar technologies

Our site uses cookies to improve the user experience, analyze the use of the site and for marketing purposes. You can manage your cookie preferences through your browser settings. For more details, please consult our Cookie Policy available in the footer of the Site.

10. Transfer of data abroad

Your personal data may be transferred outside the European Union, but in any case the processing will be carried out in accordance with applicable laws and adequate measures will be adopted to ensure the protection of your personal data.

11. Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time by publishing the updated version on our site. We invite you to regularly consult this page to always be informed about how we process your personal data.

Contacts:

If you have any questions regarding this Privacy Policy or wish to exercise your rights, you can contact us at the email address: info@vinalmente.it or at the PEC address: anforsitaliasrl@legalmail.it